Shipping Information

Order Processing Times

We strive to process and ship all orders as quickly as possible.

Coffee Products

• Processing Time: 3 to 7 business days

• Shipping Time: 3 to 7 business days after processing

• Total Estimated Delivery Time: 6 to 14 business days

Merchandise Products

(Apparel, Mugs, Hats, Accessories, and Other Custom Items)

• Production Time: 2 to 7 business days

• Shipping Time: 3 to 7 business days after production

• Total Estimated Delivery Time: 5 to 14 business days

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for tracking information to update.

Multiple Shipments

If your order contains both coffee products and merchandise, items may ship separately and arrive at different times. You will receive tracking information for each shipment as it becomes available.

Shipping Delays

While we do our best to meet estimated delivery times, occasional delays may occur due to weather conditions, carrier issues, holidays, or periods of high order volume.

International Shipping

International delivery times vary by destination and may be subject to customs processing, duties, taxes, or import fees. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.

Contact Us

If you have any questions regarding your order or shipping status,Please call or email us at support@agapepulse.com or contact us at Agape Pulse LLC, 539 W. Commerce St #7185, Dallas, TX 75208  and include your order number for faster assistance.